Monday, September 25, 2006

Cost of a free handset

Was lucky to spend some time with the Head of Product, Research and Communication at Sony Ericsson who in talking about the development of the product range showed me a number of features that SE had put into the K800i. As a user of the K800i some of what Sony Ericsson have down with the software is excellent. For example when you take a photo with the Camera the first thing it ask is do you want to upload to Blogger?


Only problem is that on my Orange handset the upload feature has been removed because the network wants me to send it as an expensive MMS or email it. This has the effect of me keeping the photo on my phone as little more than a note because it does not do what I want.


As the handset is a free upgrade Orange feel that in paying the €400 SonyEricsson charge they can control just what is and is not on my device. When T-Mobile did this with my N70 upgrade I just went online and downloaded the features that I wanted and have continued to add software I find that matches my needs. The Mobile Networks need to understand that we the users do not usually have the knowledge to optimize our phones for mobile data, however when we do we use more data. If you provide me with an experience that limits my enjoyment I am unlikely to continue using it and have no wish to endorse it.

1 comment:

Anonymous said...

Im not terribly surprised by this. What makes it laughable is when both mobile and fixed networks try and move up the value chain.

I have been on Orange two and a half years and none of OrangeWorld.