Showing posts with label Mobile Payments. Show all posts
Showing posts with label Mobile Payments. Show all posts

Monday, January 19, 2009

Anyone doing Mobile Banking in the UK?

Mobilink have released its latest analysis of its customer base.  It says that the service is used by young families and new home owners.  So I guess that at the moment this is a service for the person concerned about budgets rather than someone looking to replace cheques to make P-2-P payments.

I talk to quite a few people about mobile usage and whilst I have been told about M-Banking by those from Pakistan, South Africa, Kenya, Nigeria, Uganda and America no one in the UK other than people working in the Banking Payments community have used Mobilink.  Thus I have to question the validity of the report.

Since 2005 I have been evangelising Mobile Banking, it is a service that I am confident will happen on all phones.  The technology is simple in that text based, browser based and Java solutions are available dependent on the type of handset and transaction you are attempting.  On a simple level once people replace bank details with a mobile number it will be easy to transfer funds by text rather than write a cheque, with a small fee more and more will also pay by phone rather than use small value notes and coins.

With the Banks looking at the cost base as well as their capitaisation I feel that they will seek to become more local and less international.  Using the mobile phone rather than Internet Banking will be a technology that the consumer adopts, too many of us share a computer but very few share a phone and so it is more secure and we almost always carry a phone whilst most of us have a static computer (even if it is a laptop).


Saturday, June 14, 2008

Could Southern Europe jump Internet Banking for Mobile Banking?

Recent work sees me look at at the levers needed for Mobile Banking in Western Europe. Looking at what is available to date and outside the UK it seems that in Italy has seen innovation by the Post Office who are an MVNO. PosteMobile now offer bill payment over mobile phones. Customers with a PosteMobile prepaid card or BancoPosta bank account san pay bills. On a technical level the service sends an email and SMS to confirm successful payment. It costs €o.15.

The Post Office Bank in Switzerland plan to launch mobile payment services with a large marketing campaign targeting young people attending music festivals over the summer.

Now All I need to understand is the Post Office in Southern Europe still the main service for Bill Payment as it once was in the UK before Thatcher & Co put it to the sword. Am sure that Southern Europe is much more a cash based economy than Northern Countries and so Bill Payment forms a bigger part than the UK ,where a significant number use direct debit.