Catching up on the Sunday Papers and I see that someone at the Sunday Times also hates the bombardment of "Update Calls" on their Mobile.
The Good News is that it seems that the Mobile Networks have woken up to the fact that such actions upset the Customers and have started to take action! The story explains that the big three networks have started to attack those agencies that have set up call centres that are aimed at getting customers to upgrade/churn.
I guess this is one good point, would also have been excellent to see that having done so the Networks then put out a Press Releas to the effect that Company X just got canned by us because they are scumbags and not only do we not want anything to do with them we are taking them to court for missrepresentation. That way I would not have so many friends and family complaining that they have been stung by such cowboys.
It seems that Orange have got a grip over the past few weeks as I have not had as many calls as I was getting at the start of the year. I just wish that they did some form of outbound marketing that said that it was a scam in the first place and we would not have seen the thing mushroom to the extent that at one stage I was getting over twenty calls a day offering me a new handset when I upgraded.
Monday, April 09, 2007
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment