Tuesday, August 29, 2006

Sunday Times looks at FRee Broadband

What a scandal: the truth about British broadband was the headline in the business section of Sunday's paper, (yes I know its Tuesday but I had a busy holiday weekend and did not get to read the papers until my tube journey this morning)

The findings are that when the internet is busy in the evenings we are not able to get the 8Mbps as advertised. After a number of angry customers report just how bad the service is they go on to say that the providers make a market trader look honest. But when was the last time you went into a pub and the barman asked if you wanted cheap broadband?

Now that over 40% of the population has broadband we cannot expect that the service is a commodity! This is still a technical service that requires some knowledge in terms of what you are buying otherwise you will be left high and dry by salesmen who get you to take the best package for them rather than what fits you. My suggestion to those who have not yet got broadband is first off go and get advice on just what you need then buy it from someone other than the guy who gave the advice. You also need to expect to have to pay for the service because nothing in life is free!

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